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svg{flex-shrink:0}[dir=rtl] .action-card__arrow{transform:scaleX(-1)}[dir=rtl] .action-card:hover .action-card__arrow{transform:scaleX(-1)translate(-4px)}[dir=rtl] .btn-ghost svg,[dir=rtl] .topbar__crumb-sep{transform:scaleX(-1)}.sidebar{width:var(--sidebar-width);background:var(--bg-glass);-webkit-backdrop-filter:blur(20px);border-right:1px solid var(--border-subtle);z-index:50;flex-direction:column;animation:.4s slideInLeft;display:flex;position:fixed;top:0;bottom:0;left:0}.sidebar__header{padding:var(--space-4) var(--space-2);border-bottom:1px solid var(--border-subtle);justify-content:center;align-items:center;display:flex}.sidebar__logo{justify-content:center;align-items:center;width:100%;display:flex}.sidebar__logo-icon{border-radius:var(--radius-lg);background:var(--gradient-primary);color:#fff;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.sidebar__logo-image{width:100%;max-width:calc(var(--sidebar-width) - 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var(--space-4);background:var(--gradient-primary);color:#fff;border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.05em;font-size:.75rem;font-weight:600;position:absolute;top:-12px;left:50%;transform:translate(-50%)}.pricing-card__header{text-align:center;margin-bottom:var(--space-6);padding-bottom:var(--space-6);border-bottom:1px solid 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0;font-size:var(--text-sm);display:flex}.pricing-card__feature--excluded{color:var(--text-tertiary)}.pricing-card__check{color:var(--success);flex-shrink:0}.pricing-card__cross{color:var(--text-muted);flex-shrink:0}.pricing-card__cta{width:100%;padding:var(--space-3);border-radius:var(--radius-lg);cursor:pointer;font-weight:600;transition:all .2s}.faq-section{padding:var(--space-12) var(--space-6)}.faq-section__container{max-width:800px;margin:0 auto}.faq-accordion{gap:var(--space-4);flex-direction:column;display:flex}.faq-item{background:var(--bg-glass);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);transition:border-color 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var(--border-subtle);border-radius:var(--radius-lg);flex-direction:column;flex:1;min-width:90px;display:flex}.ticket-stat-item__value{font-family:var(--font-heading);font-size:var(--text-xl);color:var(--text-primary);font-weight:700}.ticket-stat-item__label{font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.03em;font-weight:600}.ticket-filters{gap:var(--space-3);margin-bottom:var(--space-4);background:var(--bg-glass);-webkit-backdrop-filter:blur(16px);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-3) var(--space-4);flex-wrap:wrap;align-items:center;display:flex}.ticket-search{flex:260px;min-width:200px;max-width:320px;position:relative}.ticket-filter-select{flex:0 170px}.ticket-search__icon{color:var(--text-tertiary);pointer-events:none;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.ticket-search__input{border-radius:var(--radius-md);border:1px solid var(--border-default);background:var(--bg-elevated);width:100%;color:var(--text-primary);font-size:var(--text-sm);padding:9px 12px 9px 38px;transition:border-color .2s}.ticket-search__input:focus{border-color:var(--accent-blue-light);outline:none}.ticket-filter-select{border-radius:var(--radius-md);border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-primary);font-size:var(--text-sm);cursor:pointer;min-width:130px;padding:9px 12px}.ticket-unread-toggle{align-items:center;gap:var(--space-2);border-radius:var(--radius-md);border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-secondary);font-size:var(--text-sm);cursor:pointer;transition:all var(--transition-fast);padding:9px 14px;font-weight:500;display:inline-flex}.ticket-unread-toggle:hover{border-color:var(--accent-blue);color:var(--text-primary)}.ticket-unread-toggle--active{border-color:var(--accent-blue);color:var(--accent-blue-light);background:#6366f11a}.ticket-bulk-bar{justify-content:space-between;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg);margin-bottom:var(--space-4);background:linear-gradient(135deg,#6366f114,#8b5cf614);border:1px solid #6366f133;flex-wrap:wrap;display:flex}.ticket-bulk-bar__count{font-size:var(--text-sm);color:var(--text-primary);font-weight:600}.ticket-bulk-bar__actions{gap:var(--space-2);flex-wrap:wrap;display:flex}.ticket-table-wrapper{background:var(--bg-glass);-webkit-backdrop-filter:blur(16px);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);overflow:hidden}.ticket-table{border-collapse:collapse;width:100%;font-size:var(--text-sm)}.ticket-table thead{background:var(--bg-surface);border-bottom:1px solid var(--border-subtle)}.ticket-table th{text-align:left;font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.03em;white-space:nowrap;padding:10px 12px;font-weight:600}.ticket-table th.ticket-table__sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.ticket-table th.ticket-table__sortable:hover{color:var(--text-secondary)}.ticket-table td{border-bottom:1px solid var(--border-subtle);vertical-align:middle;white-space:nowrap;padding:10px 12px}.ticket-table tbody tr{cursor:pointer;transition:background .15s}.ticket-table tbody tr:hover{background:var(--bg-surface)}.ticket-table tbody tr:last-child td{border-bottom:none}.ticket-table__check{text-align:center;width:40px}.ticket-table__check input[type=checkbox]{cursor:pointer;width:16px;height:16px;accent-color:var(--accent-blue)}.ticket-row--unread{border-left:3px solid var(--accent-blue)}.ticket-row--unread .ticket-user-name,.ticket-row--unread .ticket-id{font-weight:700}.ticket-row--selected{background:#6366f10f!important}.ticket-platform-badge{border-radius:12px;align-items:center;gap:4px;padding:2px 8px;font-size:.75rem;font-weight:600;display:inline-flex}.ticket-id{font-family:var(--font-heading);font-weight:600;font-size:var(--text-sm);align-items:center;gap:6px;display:inline-flex}.ticket-unread-dot{background:var(--accent-blue);border-radius:50%;width:8px;height:8px;display:inline-block}.ticket-priority-dot{border-radius:50%;width:10px;height:10px;display:inline-block}.ticket-priority{border-radius:var(--radius-full);text-transform:uppercase;padding:2px 8px;font-size:.7rem;font-weight:600}.ticket-sla{font-size:var(--text-xs);border-radius:var(--radius-full);color:var(--success);background:#22c55e1a;padding:2px 8px;font-weight:600}.ticket-sla--warning{color:var(--warning);background:#f59e0b1a}.ticket-sla--critical{color:var(--danger);background:#ef44441a}.ticket-bot-cell{align-items:center;gap:6px;display:inline-flex}.ticket-bot-purpose-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.ticket-bot-name{font-size:var(--text-sm);color:var(--text-secondary)}.ticket-user-name{color:var(--text-primary);font-weight:500}.ticket-last-activity{font-size:var(--text-xs);color:var(--text-tertiary);white-space:nowrap}.ticket-list-mobile{display:none}.ticket-card-grid{gap:var(--space-4);grid-template-columns:1fr;display:grid}.ticket-card{background:var(--bg-glass);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-4) var(--space-5);cursor:pointer;transition:all var(--transition-fast)}.ticket-card:hover{background:var(--bg-glass-hover);border-color:var(--border-default)}.ticket-card--unread{border-left:3px solid var(--accent-blue)}.ticket-card__header{margin-bottom:var(--space-2);justify-content:space-between;align-items:center;display:flex}.ticket-card__id{font-family:var(--font-heading);font-weight:600;font-size:var(--text-sm);align-items:center;gap:6px;display:inline-flex}.ticket-card__user{color:var(--text-primary);font-weight:500;font-size:var(--text-base);margin-bottom:var(--space-2)}.ticket-card__meta{gap:var(--space-2);margin-bottom:var(--space-2);flex-wrap:wrap;align-items:center;display:flex}.ticket-card__bot{font-size:var(--text-xs);color:var(--text-tertiary);background:var(--bg-surface);border-radius:var(--radius-sm);align-items:center;gap:4px;padding:2px 8px;display:inline-flex}.ticket-card__footer{border-top:1px solid var(--border-subtle);padding-top:var(--space-2);margin-top:var(--space-1);justify-content:space-between;align-items:center;display:flex}.ticket-card__activity{font-size:var(--text-xs);color:var(--text-muted)}@media (width<=768px){.ticket-list-desktop{display:none}.ticket-list-mobile{display:block}.ticket-stats-bar{gap:var(--space-3);grid-template-columns:repeat(3,1fr);display:grid}.ticket-stat-item{min-width:auto;padding:var(--space-3)}.ticket-filters{flex-direction:column;align-items:stretch}.ticket-search{max-width:none}.ticket-filter-select,.ticket-unread-toggle{width:100%}.ticket-bulk-bar{flex-direction:column;align-items:flex-start}}@media (width<=480px){.ticket-stats-bar{grid-template-columns:repeat(2,1fr)}}[dir=rtl] .ticket-search__icon{left:auto;right:12px}[dir=rtl] .ticket-search__input{padding-left:12px;padding-right:38px}[dir=rtl] .ticket-table th,[dir=rtl] .ticket-table td{text-align:right}[dir=rtl] .ticket-row--unread,[dir=rtl] .ticket-card--unread{border-left:none;border-right:3px solid var(--accent-blue)}.ticket-bulk-bar__left{align-items:center;gap:var(--space-3);display:flex}.ticket-bulk-bar__divider{background:var(--border-subtle);width:1px;height:20px;margin:0 2px}.ticket-bulk-bar__assign{opacity:.5;cursor:not-allowed}.ticket-bulk-bar__agent-select{border-radius:var(--radius-md);border:1px solid var(--border-subtle);background:var(--bg-surface);color:var(--text-primary);font-size:var(--text-sm);cursor:pointer;padding:6px 10px}.ticket-table tbody tr{height:48px}.ticket-table td{vertical-align:middle;padding:8px 12px}.ticket-table__tags{flex-wrap:wrap;gap:4px;max-width:120px;display:flex}.ticket-table__tag{background:var(--bg-glass);border:1px solid var(--border-subtle);color:var(--text-secondary);white-space:nowrap;border-radius:10px;padding:1px 6px;font-size:.7rem}.ticket-table__tag-more{color:var(--text-tertiary);font-size:.7rem}.ticket-card__tags{margin-top:var(--space-2);flex-wrap:wrap;gap:4px;display:flex}.ticket-card__tag{background:var(--bg-glass);border:1px solid var(--border-subtle);color:var(--text-secondary);border-radius:10px;padding:2px 8px;font-size:.72rem}@media (width<=768px){.ticket-stats-bar{gap:var(--space-2);padding:var(--space-3)}.ticket-stat-item__value{font-size:1.1rem}.ticket-stat-item__label{font-size:.7rem}.ticket-filters{gap:var(--space-2);flex-wrap:wrap}.ticket-search{flex:100%;min-width:0}.ticket-filter-select{flex:1 1 calc(50% - var(--space-2));min-width:0}.ticket-bulk-bar{align-items:flex-start;gap:var(--space-3);flex-direction:column}.ticket-bulk-bar__actions{flex-wrap:wrap;width:100%}}.ticket-detail-page{max-width:100%;padding:var(--space-4)}.ticket-tabs{align-items:center;gap:var(--space-1);margin-bottom:var(--space-4);border-bottom:1px solid var(--border-subtle);scrollbar-width:none;-ms-overflow-style:none;display:flex;overflow-x:auto}.ticket-tabs::-webkit-scrollbar{display:none}.ticket-tabs__list{align-items:center;gap:var(--space-1);margin:0;padding:0;list-style:none;display:flex}.ticket-tab{align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-4);color:var(--text-secondary);font-size:var(--text-sm);cursor:pointer;white-space:nowrap;role:tab;background:0 0;border:none;border-bottom:2px solid #0000;font-family:inherit;font-weight:500;transition:color .15s,border-color .15s;display:flex;position:relative}.ticket-tab:hover{color:var(--text-primary)}.ticket-tab:focus-visible{outline:2px solid var(--accent-blue-light);outline-offset:-2px;border-radius:var(--radius-md)}.ticket-tab.active{color:var(--accent-blue-light);border-bottom-color:var(--accent-blue-light)}.ticket-tab__badge{background:var(--accent-blue-light);color:#fff;border-radius:var(--radius-full);justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:600;display:inline-flex}.ticket-tab__icon{opacity:.7;width:16px;height:16px}.ticket-tab.active .ticket-tab__icon{opacity:1}.ticket-tab-panel{display:none}.ticket-tab-panel.active{display:block}[dir=rtl] .ticket-tabs{direction:rtl}[dir=rtl] .ticket-tab{border-bottom:2px solid #0000}.ticket-detail-header{margin-bottom:var(--space-4);justify-content:space-between;align-items:flex-start;gap:var(--space-3);flex-wrap:wrap;display:flex}.ticket-detail-header__main{align-items:center;gap:var(--space-3);flex-wrap:wrap;display:flex}.ticket-back-btn{align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);display:inline-flex}.ticket-detail-title{color:var(--text-primary);margin:0;font-size:1.5rem;font-weight:700}.ticket-detail-meta{align-items:center;gap:var(--space-2);flex-wrap:wrap;display:flex}.ticket-detail-customer{font-size:var(--text-sm);color:var(--text-secondary);background:var(--bg-glass);border-radius:var(--radius-full);padding:2px 8px}.ticket-priority{font-size:var(--text-xs);border-radius:var(--radius-full);text-transform:capitalize;padding:4px 10px;font-weight:600}.ticket-priority--high{color:#ef4444;background:#ef444426}.ticket-priority--medium{color:#f59e0b;background:#f59e0b26}.ticket-priority--low{color:#22c55e;background:#22c55e26}.ticket-action-error{align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-4);margin-bottom:var(--space-4);border-radius:var(--radius-md);color:#ef4444;font-size:var(--text-sm);background:#ef444414;border:1px solid #ef444433;font-weight:500;display:flex}.ticket-detail-single{gap:var(--space-4);flex-direction:column;max-width:900px;margin:0 auto;display:flex}.ticket-thread-main{min-width:0}.chat-container--full{border:1px solid var(--border-subtle);border-radius:var(--radius-lg);background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);background:var(--bg-surface);flex-direction:column;height:auto;display:flex;overflow:hidden}.chat-messages{padding:var(--space-4);flex:1;min-height:300px;max-height:500px;overflow-y:auto}.ticket-date-separator{margin:var(--space-4) 0;justify-content:center;align-items:center;display:flex}.ticket-date-separator span{font-size:var(--text-xs);color:var(--text-tertiary);background:var(--bg-surface);border-radius:var(--radius-full);border:1px solid var(--border-subtle);padding:4px 14px;font-weight:500}.chat-message{align-items:flex-start;gap:var(--space-3);max-width:85%;margin-bottom:var(--space-4);animation:.3s fadeIn;display:flex}.chat-message--user{align-self:flex-start}.chat-message--ai,.chat-message--agent{flex-direction:row-reverse;align-self:flex-end}.chat-message--internal{max-width:70%;margin:var(--space-3) auto;align-self:center}.chat-message__body{flex-direction:column;gap:4px;min-width:0;display:flex}.chat-message__header{align-items:center;gap:var(--space-2);font-size:var(--text-xs);display:flex}.chat-message--user .chat-message__header{flex-direction:row}.chat-message--ai .chat-message__header,.chat-message--agent .chat-message__header{flex-direction:row-reverse}.chat-message__sender{color:var(--text-primary);font-weight:600}.chat-message__badge{font-size:var(--text-xs);color:var(--accent-blue-light);border-radius:var(--radius-full);background:#6366f11f;padding:2px 8px;font-weight:600}.chat-message__time{color:var(--text-tertiary);white-space:nowrap}.chat-message__bubble{padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg);color:var(--text-primary);white-space:pre-wrap;word-break:break-word;font-size:.95rem;line-height:1.55}.chat-message--user .chat-message__bubble{background:var(--bg-surface);border:1px solid var(--border-subtle);border-bottom-left-radius:4px}.chat-message--ai .chat-message__bubble{background:#8b5cf61f;border:1px solid #8b5cf640;border-bottom-right-radius:4px}.chat-message--agent .chat-message__bubble{background:#22c55e1f;border:1px solid #22c55e40;border-bottom-right-radius:4px}.chat-message__bubble--internal{background:var(--bg-glass);border:1px dashed var(--border-subtle);color:var(--text-secondary);font-style:italic}.chat-empty{color:var(--text-muted);flex:1;justify-content:center;align-items:center;min-height:200px;font-style:italic;display:flex}.ticket-quick-actions{gap:var(--space-2);padding:var(--space-3) var(--space-4);background:var(--bg-glass);border-top:1px solid var(--border-subtle);flex-wrap:wrap;display:flex}.ticket-quick-action{flex-shrink:0}.ticket-quick-assign{border-radius:var(--radius-md);border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-primary);font-size:var(--text-sm);cursor:pointer;margin-inline-start:auto;padding:8px 12px;font-family:inherit}.ticket-quick-assign:focus{border-color:var(--accent-blue-light);outline:none}.ticket-reply-area{padding:var(--space-3) var(--space-4);border-top:1px solid var(--border-subtle);background:var(--bg-glass)}.ticket-reply-toggle{margin-bottom:var(--space-2);align-items:center;display:flex}.ticket-reply-toggle__label{align-items:center;gap:var(--space-2);font-size:var(--text-sm);color:var(--text-secondary);cursor:pointer;-webkit-user-select:none;user-select:none;display:flex}.ticket-reply-toggle__checkbox{cursor:pointer;width:16px;height:16px}.ticket-reply-input-wrapper{gap:var(--space-2);align-items:flex-end;display:flex}.ticket-reply-textarea{padding:var(--space-3);border-radius:var(--radius-md);border:1px solid var(--border-default);background:var(--bg-tertiary);color:var(--text-primary);font-size:var(--text-sm);resize:vertical;flex:1;min-height:60px;font-family:inherit}.ticket-reply-textarea:focus{border-color:var(--accent-blue-light);outline:none}.ticket-reply-textarea::placeholder{color:var(--text-muted)}.ticket-reply-send{align-items:center;gap:var(--space-2);white-space:nowrap;flex-shrink:0;display:flex}.chat-closed-notice{padding:var(--space-3) var(--space-4);border-top:1px solid var(--border-subtle);background:var(--bg-surface);color:var(--text-tertiary);font-size:var(--text-sm);text-align:center}.ticket-details-section{background:var(--bg-glass);-webkit-backdrop-filter:blur(16px);border:1px solid var(--border-subtle);border-radius:var(--radius-xl);overflow:hidden}.ticket-details-tab__grid{gap:var(--space-4);padding:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(280px,1fr));display:grid}.ticket-details-section__card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-4)}.ticket-details-section__card-title{margin:0 0 var(--space-3);font-size:var(--text-sm);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;padding-bottom:var(--space-2);border-bottom:1px solid var(--border-subtle);font-weight:600}.ticket-details-section__row{justify-content:space-between;align-items:flex-start;gap:var(--space-3);margin-bottom:var(--space-2);display:flex}.ticket-details-section__row:last-child{margin-bottom:0}.ticket-details-section__label{font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.03em;flex-shrink:0;font-weight:500}.ticket-details-section__value{font-size:var(--text-sm);color:var(--text-secondary);text-align:right;font-weight:500}.ticket-internal-notes-tab{gap:var(--space-4);flex-direction:column;max-width:900px;margin:0 auto;display:flex}.ticket-internal-notes-tab__add{background:var(--bg-glass);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-4)}.ticket-internal-notes-tab__add-title{margin:0 0 var(--space-3);font-size:var(--text-sm);color:var(--text-primary);font-weight:600}.ticket-internal-notes-tab__add-area{gap:var(--space-3);flex-direction:column;display:flex}.ticket-internal-notes-tab__textarea{width:100%;padding:var(--space-3);border-radius:var(--radius-md);border:1px solid var(--border-default);background:var(--bg-tertiary);color:var(--text-primary);font-size:var(--text-sm);resize:vertical;min-height:80px;font-family:inherit}.ticket-internal-notes-tab__textarea:focus{border-color:var(--accent-blue-light);outline:none}.ticket-internal-notes-tab__textarea::placeholder{color:var(--text-muted)}.ticket-internal-notes-tab__actions{justify-content:flex-end;display:flex}.ticket-internal-notes-tab__list{gap:var(--space-3);flex-direction:column;display:flex}.ticket-internal-note-item{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-4)}.ticket-internal-note-item__header{margin-bottom:var(--space-2);justify-content:space-between;align-items:center;gap:var(--space-2);display:flex}.ticket-internal-note-item__author{font-size:var(--text-sm);color:var(--text-primary);font-weight:600}.ticket-internal-note-item__time{font-size:var(--text-xs);color:var(--text-tertiary);white-space:nowrap}.ticket-internal-note-item__content{font-size:var(--text-sm);color:var(--text-secondary);white-space:pre-wrap;word-break:break-word;line-height:1.5}.ticket-internal-notes-tab__empty{padding:var(--space-6);text-align:center;color:var(--text-tertiary);font-size:var(--text-sm);background:var(--bg-glass);border-radius:var(--radius-lg);font-style:italic}[dir=rtl] .ticket-details-section__row{flex-direction:row-reverse}[dir=rtl] .ticket-details-section__value{text-align:left}.ticket-details-toggle{width:100%;padding:var(--space-4);cursor:pointer;color:var(--text-primary);border:none;border-bottom:1px solid var(--border-subtle);background:0 0;justify-content:space-between;align-items:center;display:flex}.ticket-details-toggle__title{font-size:var(--text-sm);color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em;margin:0;font-weight:600}.ticket-details-content{padding:var(--space-4)}.ticket-details-grid{gap:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(250px,1fr));display:grid}.ticket-detail-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-4)}.ticket-detail-card__title{margin:0 0 var(--space-3);font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;padding-bottom:var(--space-2);border-bottom:1px solid var(--border-subtle);font-weight:600}.ticket-detail-row{justify-content:space-between;align-items:center;gap:var(--space-2);margin-bottom:var(--space-2);display:flex}.ticket-detail-row:last-child{margin-bottom:0}.ticket-detail-row__label{font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.03em;font-weight:500}.ticket-detail-row__value{font-size:var(--text-sm);color:var(--text-secondary);font-weight:500}.ticket-detail-platform{border-radius:10px;padding:2px 10px;font-size:11px;font-weight:500}.ticket-detail-select{border-radius:var(--radius-sm);border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-primary);font-size:var(--text-sm);cursor:pointer;padding:6px 10px;font-family:inherit}.ticket-detail-select:focus{border-color:var(--accent-blue-light);outline:none}.ticket-tags-list{margin-bottom:var(--space-2);flex-wrap:wrap;gap:6px;display:flex}.ticket-tag-add{gap:var(--space-2);display:flex}.ticket-tag-input{border-radius:var(--radius-sm);border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-primary);flex:1;padding:6px 10px;font-size:.85rem}.ticket-tag-input:focus{border-color:var(--accent-blue);outline:none}.ticket-tag-chip{background:var(--bg-glass);border:1px solid var(--border-subtle);color:var(--text-secondary);border-radius:12px;align-items:center;gap:4px;padding:2px 10px;font-size:.75rem;font-weight:500;display:inline-flex}.ticket-tag-chip__remove{width:14px;height:14px;color:var(--text-tertiary);cursor:pointer;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;margin:0;padding:0;transition:background .15s,color .15s;display:inline-flex}.ticket-tag-chip__remove:hover{background:var(--danger);color:#fff}.ticket-unavailable{text-align:center;justify-content:center;align-items:center;gap:var(--space-4);flex-direction:column;min-height:400px;display:flex}.ticket-unavailable__icon{color:var(--text-tertiary);opacity:.5}.ticket-unavailable__title{color:var(--text-primary);margin:0;font-size:1.25rem}.ticket-unavailable__desc{color:var(--text-secondary);max-width:400px;margin:0}@media (width<=768px){.ticket-detail-page{padding:var(--space-2)}.ticket-detail-header{gap:var(--space-2);flex-direction:column}.ticket-detail-header__main{flex-wrap:wrap;width:100%}.ticket-detail-title{font-size:1.25rem}.ticket-detail-single{max-width:100%}.ticket-tabs{scroll-snap-type:x 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var(--border-subtle);background:#6366f10a;justify-content:space-between;align-items:center;display:flex}.bot-modal__kb-title{font-size:var(--text-sm);color:var(--text-secondary);font-weight:600}.bot-modal__kb-count{font-size:var(--text-xs);color:var(--text-muted);border-radius:var(--radius-full);background:#6366f11a;padding:2px 8px;font-weight:600}.bot-modal__kb-list{max-height:200px;padding:var(--space-2);flex-direction:column;gap:2px;display:flex;overflow-y:auto}.bot-modal__kb-item{align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-3);border-radius:var(--radius-md);cursor:pointer;font-size:var(--text-sm);transition:all .15s;display:flex}.bot-modal__kb-item:hover{background:#ffffff08}.bot-modal__kb-item--selected{background:#6366f10f}.bot-modal__kb-item 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18px;font-weight:500;transition:all .2s}.bots-filter-tab:hover{border-color:var(--border-default);color:var(--text-primary);background:var(--bg-elevated)}.bots-filter-tab--active{background:var(--gradient-primary);color:#fff;border-color:#0000;font-weight:600}.bots-filter-tab--active:hover{color:#fff;opacity:.9}.bots-upgrade-banner{align-items:center;gap:var(--space-3);padding:var(--space-4) var(--space-5);border-radius:var(--radius-lg);margin-bottom:var(--space-5);color:var(--text-secondary);font-size:var(--text-sm);background:linear-gradient(135deg,#f59e0b14,#eab30814);border:1px solid #f59e0b33;display:flex}.bots-upgrade-banner svg{color:#f59e0b;flex-shrink:0}.bots-upgrade-banner span{flex:1}@media (width<=640px){.bots-filter-tabs{gap:var(--space-1)}.bots-filter-tab{font-size:var(--text-xs);padding:6px 12px}.bots-upgrade-banner{align-items:flex-start;gap:var(--space-2);flex-direction:column}}.billing-hero{background:var(--bg-glass);-webkit-backdrop-filter:blur(16px);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-6) var(--space-8);justify-content:space-between;align-items:center;gap:var(--space-5);margin-bottom:var(--space-6);flex-wrap:wrap;display:flex}.billing-hero__plan{align-items:center;gap:var(--space-4);display:flex}.billing-hero__icon{border-radius:var(--radius-lg);color:#a5b4fc;background:linear-gradient(135deg,#6366f133,#8b5cf626);border:1px solid #6366f133;flex-shrink:0;justify-content:center;align-items:center;width:56px;height:56px;display:flex}.billing-hero__label{font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px;font-weight:600}.billing-hero__tier{font-size:var(--text-2xl);color:var(--text-primary);font-weight:800;line-height:1.2}.billing-hero__since{font-size:var(--text-sm);color:var(--text-tertiary);margin-top:2px}.billing-hero__cta{align-items:flex-end;gap:var(--space-2);flex-direction:column;display:flex}.billing-stats{gap:var(--space-4);margin-bottom:var(--space-6);grid-template-columns:repeat(auto-fit,minmax(240px,1fr));display:grid}.billing-stat{background:var(--bg-glass);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--space-5);gap:var(--space-3);flex-direction:column;transition:all .2s;display:flex}.billing-stat:hover{border-color:var(--border-default);transform:translateY(-1px)}.billing-stat__header{justify-content:space-between;align-items:center;display:flex}.billing-stat__label{font-size:var(--text-xs);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em;font-weight:600}.billing-stat__icon{border-radius:var(--radius-md);flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.billing-stat__value{font-size:var(--text-2xl);color:var(--text-primary);font-weight:700;font-family:var(--font-heading)}.billing-stat__bar{height:6px;margin-top:var(--space-1);background:#ffffff0f;border-radius:999px;overflow:hidden}.billing-stat__bar-fill{border-radius:999px;height:100%;transition:width 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var(--border-subtle);border-radius:var(--radius-md);color:var(--text-primary);font-size:var(--text-sm);background:#ffffff08;font-weight:600}.billing-cta{border-radius:var(--radius-lg);padding:var(--space-6);text-align:center;align-items:center;gap:var(--space-3);background:linear-gradient(135deg,#6366f114,#8b5cf60f);border:1px solid #6366f126;flex-direction:column;display:flex}.billing-cta__title{font-size:var(--text-lg);color:var(--text-primary);font-weight:700}.billing-cta__desc{font-size:var(--text-sm);color:var(--text-secondary);max-width:400px}@media (width<=640px){.billing-hero{padding:var(--space-5);flex-direction:column;align-items:flex-start}.billing-hero__cta{align-items:flex-start;width:100%}.billing-stats,.billing-sections{grid-template-columns:1fr}}